Friday, November 22, 2013

Let's Deal With The Flooring First.

So the biggest regret, trial, obstacle, call it what you will, of this entire house situation has been my flooring. Which has made me more quiet (somehow) and has probably given me a little bit of Post-traumatic stress disorder related to my house.
So here is the story.
AZ Discount flooring is a mess. They ordered the wrong amount of carpet. They forgot my tile. They didn't know I wanted white risers on my stairs. I really cannot begin to tell you how frustrating it all was.
And then. My hardwood. My hardwood was supposed to be a medium brown distressed wood. Instead they put in a smooth dark wood.
Why?
Because the sample was four years old. Because the floors I wanted were discontinued 2 years ago and the sample was never changed.
Because when Ark flooring changed the wood they still called it "Maple Kahlua," they just added a "-c" to the end of the UPC code.
And why didn't I catch it?
Because I didn't have good lighting in the house and because I saw it only at night and because they left it a mess and because I was making every decision and maybe was a little overwhelmed.
She, Marie, the owner, refuses to make it right. Apparently it is enormously expensive to rip out hardwood floors (engineered hardwood, but it's all the same). She is pretty crazy, yelled at me, threatened to put a lien on my house, made a collection company call me, and told the installer I was accusing him of sexual harassment (which I was not and never would since I have never met him) so that he wouldn't be on my side.
The Registrar of Contractors deals with things like this. They are going to work on my case for free. Their website says it will take 3 weeks, but after talking to them it's more like 6 months.
So. The complaint is in. They will come and interview me and then her and then we get to go to trial.
And for awhile, maybe a long while, I will be living with these floors.
So. I lived at Stephanie's for 3 months instead of 3 weeks because of this. And at some point I felt like my house was full of buyer's remorse and was more like someone else's construction site and less like the great house I had envisioned. And it was seriously very rough on my little psyche.
But I'm in. And it's better. But I couldn't just leave that part out. Pictures next.

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